Refund policy

Return & Refund Policy

At ZULI WALLETS, we care about your satisfaction and want you to love every purchase! If you are not completely happy with your order, we’re here to help with a simple and transparent return process.

📦 Returns

• We accept returns within 7 days of delivery for most products.

• To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

• Please include your order number and proof of purchase when requesting a return.

• Certain items such as personal care products, food items, or customized goods are not eligible for return for hygiene and safety reasons.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

• Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Exchanges

• We replace items only if they are defective or damaged.

• If you need an exchange for the same item, contact us at zuliwallets@gmail.com. +919947798452(WhatsApp)

🚫 Non-Returnable Items

• Opened or used products

• Items without original packaging or tags

• Sale or clearance items

📞 Need Help?

If you have any questions about returns, refunds, or exchanges, feel free to contact our 24/7 Customer Support Team at:
📧 zuliwallets@gmail.com
📱 9947798452